totalIT: Fully managed IT service, so you’re fully in-control

totalIT from IT ELEMENT is a complete, fully managed IT service that manages all your IT needs, allowing you to focus on what matters: your business.

1. What is totalIT?

totalIT is your IT department; outsourced.

In our changing world where cyber threats emerge daily, regulations change constantly and technology becomes ever more complex, IT needs careful planning and execution.

IT ELEMENT focuses on providing strategically and flexibly planned IT management that solves problems before they even become issues, all with a jargon-free, personable approach.

We increase your operational efficiency with day-to-day IT management and fast, professional technical support, freeing up your team to focus on what they need to do, with the IT tools they need.

totalIT is proactive. Our experts will highlight, mitigate and manage risks, they’ll respond quickly when you have a technical issue or question, they’ll monitor everything 24/7 to prevent problems from escalating, they’ll manage your procurement, plan your projects and provide hands on IT assistance on site, all with clear cut communication throughout.

With totalIT, your businesses IT is covered, all day, every day.

2. What does totalIT include?

24-7 remote technical support

Our unlimited remote support means that, regardless of where your team works, or the level of employee, they all get the same high level of support, 24/7, 365 days a year. Productivity isn’t impacted, as your staff get their problem solved, no matter the hour.

Round the clock system monitoring

You don’t want your work to be compromised by IT issues. Our remote system monitoring looks at all your systems, proactively resolving potential issues.

Remote IT administration

Our IT administration completes regular maintenance tasks without you having to ask, reducing the amount of downtime and support requests you submit.

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